ACS Disaster Recovery Solution

ACS Disaster Recovery Solution

Click here to request a Disaster Recovery quote for your business

Click here to read an ACS Disaster Recovery Case Study

A disaster is any unplanned event that disrupts business as usual. A disaster brings to mind floods, fires, and similar catastrophic events. Other more ordinary disasters that can affect the ability of a business to function are:

Power Outages or surges
Tornados
Frozen pipes
Leaky air conditioners or sprinklers
Failed air conditioning systems
Program logic bombs
Employee sabotage
Computer viruses
Malicious attacks

Customer concerns
There are three key reasons why a business should be concerned about business recovery:

Customer Satisfaction – Business Recovery is about survival. In today’s customer-oriented world, the company that is not able to maintain the highest levels of service will lose customers to companies that are able to keep operating. It is important to make sure a business recovery program focuses on how responsive a company can be to its customers if the business experienced an unexpected interruption of normal operations.
Business Exposure – Companies are becoming increasingly reliant on critical information and data to respond to their customer’s needs. However, the more we rely on our information systems, the more vulnerable we become.
Disaster Threats – Coupled with the reliance on information technology, the number and types of disasters are increasing.

The combination of these factors has led to an increased focus on developing business recovery programs.

Experience and expertise
ACS provides an approach to business protection that helps customers recover when their businesses experience disasters. Our Disaster Recovery Service offering is designed to get companies back up and running quickly. ACS knows Power Systems (System i) and has the experience and expertise to develop a solution that meets our customer’s unique requirements.

Description of Disaster Recovery Service
ACS has developed an affordable Disaster Recovery Service for the Power Systems (System i) that fits the needs of small and mid-sized business customers. The ACS Disaster Recovery Service includes the following features:

IP WAN failover for remote locations if on LightEdge Solutions, Inc.'s Wide Area Network (WAN)
Maximum level of physical security
Utility Power, Internet Access and environmental redundancy
Firewall protected systems
Availability of VPN connection
Responsibility for daily operations and performance management
Hardware Maintenance
Complete responsibility for all ISP and DNS related activities
30 days of use of the system when a Disaster is declared

Description of Disaster Recovery Site
The ACS Disaster Recovery site provides an interim processing capability, within a short time frame, for customers who experience a loss of computer processing capability due to a disaster. The system is regularly monitored by ACS to assure that the Power Systems (System i) system is always ready for use.

In the event of a disaster, ACS will provide a Power Systems (System i) system of equal or greater capacity to replace a Power Systems (System i) system that is damaged or destroyed.

The ACS Disaster Recovery site is accessible around the clock and equipped with all of the necessary environmental controls, security systems, WAN and network connectivity and uninterruptible power systems.

Wide Area Network connectivity includes automatic failover from your Corporate Data Center to our Disaster Recovery Data Center if your company is on the LightEdge Solutions, Inc.'s Wide Area Network.

Because many of our customers have or will be implementing Integrated Server technology (IXA/IXS), the ACS Disaster Recovery service will also include two IXAs for a minimal charge.

Disaster Recovery Product and Pricing Information
The ACS Disaster Recovery Service offering consist of a base price for the standard system with optional and custom features available to match the unique processing requirements of most companies.

Note: There is a mandatory one-time installation that provides:

Installation coordination/management of Disaster Testing
Power Systems (System i) Disaster Recovery Documentation
Initial Power Systems (System i) TCP/IP Configuration
Initial Firewall and ISP/DNS Configuration
Initial User Setup
Initial Disaster Recovery Test

ACS can also further customize our configurations to meet your specific system and disaster recovery needs.

Recovery Commitment
ACS commitments to provide the following in case of a declared disaster:

Immediate access to the recovery site
A system configured to be of “equal to or greater than” your current Power Systems (System i) configuration
Recovery service will be provided on a first come, first served basis

Click here to request additional information.