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ACS' passion is simplifying technology and providing solutions that help your organization run more efficiently, more profitably, and more productively. Solutions that reduce your stress and increase your confidence in accomplishing strategic business initiatives. Our staff develops solutions that are tailored to your needs, your company and your business goals.
Since 1980, ACS has proudly offered our clients the latest technology innovations. There are no “off-the-shelf” solutions - we focus on functional requirements and needed efficiency rather than specific platforms. This allows us to lead you to more creative, relevant solutions by choosing from a wide variety of hardware and operating systems that no one else considers or offers.
For over 37 years, ACS has grown to become one of IBM’s longest running Premier Business Partners. The company has expanded to nearly 50 employees and has broadened its scope to include partnerships with the following leading technology companies.
ACS’ commitment to technology and providing our clients with the highest level of service and technical knowledge can be seen in the over 40 certifications that our staff has collectively attained. Our certifications cross vendors and specialties and have led us to the following statuses:
For over 37 years, ACS has developed a unique and proven process to provide our clients with superior service, tailored solutions, and real-world results that translate to higher efficiency and greater profit. Through this process, our guiding compass allows us to safely navigate our clients through technology simply and efficiently.
A tailored solution engineered by our team will drive your organization toward higher efficiency, productivity, and profitability. We start by listening because we understand no one knows your business better than you. Through the entire project, we’ll work together to provide a solution to your business problems through the latest technology.
Listening to your needs: ACS takes the time to listen to your needs. We want to understand your business goals and objectives.
Assessments and Testing: We use leading technologies to analyze and test your current environment. This discovery phase aids in determining the solution that will best achieve your goals.
Design: Our engineers leverage the intelligence gathered in the discovery phase to design a comprehensive solution that will drive your business forward.
Solution Review: After designing a tailored solution for your environment, we discuss the solution with your team, answer your questions, and make adjustments to the design if needed.
Quoting & Ordering: ACS’ Client Executives will work with our trusted partners to price and order your new system.
Staging: Orders can be shipped to ACS’ headquarters for inspection and testing in our Business Partner Innovation Center prior to being implemented in your environment.
Install: Once your new equipment has passed inspection, our team of certified engineers will install and test the system in your environment.
Validation: We’re not finished until the project is completed to your satisfaction. Our staff will review the project with you to ensure ACS has met or exceeded your expectations, and you are fully satisfied.
Client Acceptance: The project is complete but ACS’ commitment to service isn’t.
System Management: With each solution ACS provides proactive monitoring and 24/7 system support. Our Managed Services team often foresees potential problems before they even occur.
Frequent Reviews: We meet with you a minimum of once per quarter to conduct a rolling-annual review of the system, your environment, and your changing needs.