Weathering Technology Disasters: How to Scale Your Storm July 20 2018 The tornadoes that swept through Altoona, Bondurant, Marshalltown, and Pella yesterday are a reminder that disasters can happen when you least expect them. In the technology world there are a variety of “disasters” that can strike at any time, weathering storms of many sizes and complexities can take a toll on the security of your servers, proprietary information and even your company’s livelihood. For every hour your company experiences downtime, you can expect to lose big bucks! Without the proper software, backup support and a solid recovery plan, your business could be in real danger if a technology disaster were to strike. So how can your business be prepared for the most common technology disasters? Common Technology Disasters: Storm Preparation Most natural disasters are categorized under some sort of scale based on damage inflicted to human-built structures and vegetation, such as the Fujita scale for rating tornado intensity. To help scale technology disasters, we’ve used the Fujita scale to illustrate the amount of damage each technology disaster can inflict on your business. F1 - Local Server Failure A local server failure can seem like a small storm, but in reality a crash can cause serious damage to your bottom line. We all think about the tangible factors that add up during a server failure, like loss of revenue and employee work time. But what about the intangible factors, like decreased customer loyalty? This can be especially hard on companies that provide 24-hour services, like banks, airlines and e-commerce sites. How to dodge this disaster: Two of the most common reasons a local server fails are out-of-date equipment and missed software updates. These hardware problems can be frustrating, not to mention expensive. Hardware Preventative Services from ACS help prevent outages by taking proactive measures to prevent downtime and increase performance. We will help keep your software updated, provide technical support and help your business recover faster if a local server does go down. F2- Network Equipment Failure If your network fails, it could halt all of your services and damage the equipment, resulting in high expenses to repair or replace. In addition to hardware and software issues, network outages can result after an attack or virus, like in the case of PlayStation, who reportedly lost $171 million after an almost month-long outage caused by hackers in 2011. How to dodge this disaster: Recurring updates, proactive services and constant maintenance can make leaving your desk to grab lunch stressful, not to mention trying to go on a relaxing vacation. With SAFENAV Managed Services from ACS, you can rest assured knowing we will catch potential problems early and resolve them before it becomes an outage. In addition to decreased downtime and improved efficiency, our SAFENAV Managed Services will manage your updates to increase security. F3 - Server Room Environmental Problem Do you know what the environment threats are at a rack level? Many businesses make the mistake of monitoring the conditions of the server room at the room level and not on a rack level. When temperatures become too high, systems can have computation errors that result in application errors. How to dodge this disaster: In addition to costly equipment and data recovery after a server room issue, maintaining the right environment for today’s complex and increasing technology can be a costly undertaking. Data Center Colocation and Warm/Cold DR services from ACS can help you keep your environment safe and functioning, saving your company time and money! F4 - Data Corruption/Loss Due to Human Error or Virus Believe it or not, many technology disasters are caused by human error. Files being accidentally deleted, downloading viruses, and inputting incorrect data can all be caused by human error. Even though this disaster can knock you down, it doesn’t have to be debilitating. How to dodge this disaster: Before you can recover from a human error or virus, you need to perform a backup. Serenity is a suite of cost effective backup and recovery solutions that ensure data restoration after any kind of disaster strikes. It automatically backs up your system - duplicating, compressing and encrypting, and then transmitting it to a vault in our data center. With Serenity on your side, your business can recover mission-critical data within within 24 hours, either remotely or on site. F5 - Local Computer Room Destroyed by a Disaster When nature decides to strike, it can be devastating. While not as common as other disasters, natural disasters can be among the most damaging - just ask Verizon, who experienced major issues after SuperStorm Sandy sent surging waters into the company’s “cable vault”. How to dodge this disaster: Identifying risks, both natural and manmade, should be a part of every business model and every discussion, not just a one time plan. As your business evolves, let ACS help keep you prepared. With our Business Continuity Team and Disaster Recovery Services, your critical information can be protected and recovered within 24 hours if a disaster does occur. Regardless of whether the cause is manmade or natural, the question is not if a disaster will strike, but when. Being prepared for every kind of disaster can minimize downtime and revenue loss. Learn how you can dodge common technology disasters and get a plan in place before it is too late! Discover your costs of downtime with our downtime calculator. Contact ACS today to begin creating your security solution today!