MSP's Offer Many Advantages

If your organization struggles with technology, you might consider hiring more staff or getting assistance from an outside company. There are advantages and drawbacks to both choices, but partnering with an MSP offers many more advantages.

Learn the benefits of partnering with ACS as your Managed Service Provider (MSP) and discover the advantages of managed IT services.

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Managed IT Services Explained? 

"Managed services" refers to various IT support services provided by an external company. Managed service contracts can vary depending on your industry, like healthcare or manufacturing. They may include different services, such as the ones listed below.

  • Real-time monitoring
  • 24x7 helpdesk with certified techs in our Network Operations Center and a deep bench of engineers across specialties
  • Preventative care including software and hardware updates.
  • Advanced Threat Protection (ATP) and Endpoint Detection and Response (EDR) protection for your systems and emails.
  • Infrastructure Discovery & Analysis, our custom network asset discovery tool
  • Backup & recovery assessments, planning, and testing
  • SAFENAV™ 365, our custom Microsoft 365 Managed Services solution

ACS Managed Services

Why Businesses Use ACS for Managed Services?

No matter what type of business you have, there are many reasons to choose ACS as your IT solutions provider. Some companies use MSPs to improve their IT team, while others completely outsource their IT through Managed Services.

Additionally, some businesses must follow strict cybersecurity regulations. Healthcare and finance often use Managed Services Providers for their convenience and cost savings. Below, we'll examine in greater detail seven benefits that managed IT services can provide for your company.

The 7 MSP Advantages for Small to Medium-Sized Businesses.

1. More Time to Focus on Strategic Business Initiatives

You chose your IT staff for their knowledge and capacity for problem-solving. You're not utilizing their time effectively if they spend their entire day responding to simple help desk tickets. The process of finding, hiring, and onboarding a new team member can be very time-consuming.

Using an MSP like Associated Computer Systems allows your team to focus on important tasks and innovation. This leads to the growth and increased value of your business. Partnering with an ACS for your Managed Services brings the advantage of accessing a wider range of expertise and resources.

2. Real-Time Proactive Monitoring vs. The Break/Fix Model

If you use the break-fix model, you might be spending money on avoidable problems. Break/fix support means calling a technician to fix hardware or software when it breaks or malfunctions. This might not sound like the worst course of action for a temporary repair.

When a workstation freezes, you call a professional to fix it, and then you can resume your work. However, most scenarios are more complicated than this. Modern organizations have complicated networks of connected systems, and fixing anything beyond a broken computer can be very expensive.

ACS's managed IT services help prevent issues from impacting your business, providing a major advantage. By constantly monitoring your systems, managed IT services can identify potential problems and address them proactively. This proactive approach not only minimizes downtime but also reduces the risk of costly repairs or system failures.

3. Predictable Expenses to Maximize Profits

As a business owner, maximizing profits is a top priority. However, if you cannot anticipate capital expenditures, it is not always possible. An initially profitable month could transform into a loss of thousands or millions of dollars spent on an unexpected IT emergency.

One significant benefit of ACS's managed IT services is that they remove the guesswork for your IT expenses. Your bill stays unchanged with the services that suit your business, avoiding unexpected and expensive costs. This helps your company plan and distribute money to different parts of your business, leading to more consistent and higher profits.

4. 24x7 IT Support

Your IT team may follow a nine-to-five schedule, but that doesn’t mean IT issues will. Hackers could steal and compromise your data while your employees are off the clock. The best way to avoid an after-hours disaster is to partner with a reliable managed service provider.

ACS's managed IT services offer 24/7 phone and remote helpdesk support. Skilled specialists are available to assist end users with troubleshooting, advice, and issue resolution. For complex issues, a large team of engineers is readily available to ensure expert resolution.

This team is responsible for fixing problems, finding security issues, and responding quickly to any issues that may arise. This level of continuous support and expertise allows businesses to minimize downtime and maintain optimal productivity.

5. Vast Range of Expertise

When you partner with ACS as your Managed Services Provider, you can access the knowledge and skills of a diverse team. This team consists of individuals with high levels of experience and skills in a variety of areas.

Because ACS works with a diverse group of clients, our team handles various IT issues every day. Chances are, if you’re experiencing a problem, one of our experts has experience solving it. This allows us to provide efficient and effective solutions to any IT challenges you may face. Our team always trains and keeps up with the latest technology trends to provide the most current solutions for your business.

6. Scalability that meets your needs

Will your IT department be able to handle the needs of your growing company in the future? Likely, your IT team would quickly become overwhelmed and not be able to handle the new demands of your growing business.

If your business grows, we can change your service contract to meet your extra support needs. As your company changes, our team can handle more work and keep your IT system efficient and safe. With our scalable managed IT services, you can focus on expanding your business without worrying about technology constraints.

7. Keep your Business Secure and Compliant

As the owner of any kind of business, your cybersecurity should be one of your highest priorities. Just one cyberattack can wipe out your bank account and ruin your company's reputation. Additionally, a security breach could jeopardize your compliance status and prevent your business from securing new contracts. If you're not sure how to keep your data safe or meet regulatory requirements, our experts at ACS can help.

With the increasing sophistication of cyber threats, it is crucial to stay proactive in safeguarding your data and maintaining regulatory compliance. Our ACS experts are highly experienced in establishing robust security measures. They can also regularly monitor and handle any security risks that may arise.

By partnering with ACS as your Managed Services Provider you can focus on top of your primary business operations. You can be confident that we keep your data safe!

Fulfill Your Compliance Needs 

Managed Services

TL;DR | 5 Takeaways, ACS Managed Services Offer Midwest Businesses:

  1. Efficiency and Innovation: Managed IT services from ACS free up your IT team to focus on innovation and strategic growth.
  2. Proactive Issue Prevention: ACS's real-time monitoring minimizes downtime by addressing problems before they affect your business.
  3. Predictable Expenses: With ACS's managed IT services, you get a predictable billing structure, preventing unexpected IT costs.
  4. 24/7 Expert Support: ACS's NOC provides round-the-clock expert assistance to keep your business running smoothly.
  5. Holistic Expertise and Scalability: Access a diverse team of IT experts and quickly scale services as your business grows.

In today's fast-paced business landscape, staying ahead of technological challenges is essential for success. When you work with ACS as your Managed Services Provider, you'll get a customized technology package that meets your business needs.

What are you waiting for? Get in touch today to begin your business journey toward a more efficient, safe, and lucrative future.

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Managed Services FAQ's

Q: How does ACS tailor its managed IT services to specific industries like healthcare, agriculture, and manufacturing?
A: ACS customizes its managed IT services to meet the distinct needs of various industries, including healthcare, agriculture, and manufacturing. For healthcare organizations, ACS focuses on ensuring HIPAA compliance and safeguarding patient data. In the agriculture sector, our approach involves optimizing technology to improve crop management, supply chain efficiency, and data analytics for better decision-making regarding weather patterns, soil health, and crop viability. Solutions include IoT device integration for real-time field data and specialized software for farm management. For manufacturing clients, ACS provides services that enhance production line efficiency, inventory management, and seamless integration between office and factory operations. Each solution is meticulously designed after a thorough assessment of the client's unique industry challenges, operational requirements, and regulatory obligations, ensuring a tailored strategy that aligns with the specific goals and compliance needs of each sector.

Q: What are the specific qualifications and certifications of ACS's technicians and engineers?
A: ACS prides itself on a team of highly qualified technicians and engineers, each holding certifications that are recognized and respected within the IT industry. Our professionals carry certifications from leading entities like CompTIA (e.g., A+, Network+, Security+), Cisco (e.g., CCNA, CCNP), Microsoft (e.g., MCSA, MCSE), and more specialized ones like CISSP for cybersecurity. This diverse range of certifications ensures our team is equipped with the latest knowledge and skills to address complex IT challenges across various domains, from network infrastructure and cybersecurity to cloud services and data management. Continuous education and skill development are part of our culture, ensuring our team stays ahead in the fast-evolving IT landscape.

Q: How does ACS ensure continuous improvement and innovation in its managed IT services?
A: ACS is committed to continuous improvement and innovation in delivering managed IT services. We achieve this by maintaining a forward-thinking approach that involves regular training and development for our team, staying abreast of emerging technologies, and actively seeking feedback from our clients to understand their evolving needs. Our approach includes a robust product research component, where we explore new technologies and methodologies that can enhance our service offerings. We also engage in strategic partnerships with leading technology providers like CISCO, Arctic Wolf, ConnectWise and many more to bring the latest solutions to our clients. By fostering a culture of learning and adaptation, ACS ensures that our managed IT services not only meet the current demands of our clients but are also poised to address future challenges and opportunities in the IT landscape.